Boujee on a Budget, Uncategorized

New iPhone and New Number

Drew is really good at spotting the deals when it comes to Verizon and new phones. He saw a deal that says buy one iPhone XR and get the other free when you activate a new line. He called Verizon and asked how he and I take advantage of this deal? Verizon customer care said, that we could simply change my number and cancel my present line. So we went through with the deal and they sent us only one phone. We called customer care again, and told them and said, that is because the cost never went through for the second phone. We had to pay the tax and activation fee for the second phone, and it didn’t go through. The customer care agent called the nearest Verizon store in our area, and made them aware of the issue and told them the plan. The customer care agent said, the store is expecting you and will take care of you.
Okay, so we arrived at the Verizon store and we had a bit of a wait before anyone could assist us. Eventually, someone came over and assisted us. We told them the breakdown of the situation and we brought everything with us. The manager said, well they are trying to care of you and I get that but it is also commission fraud because the whole point is to generate new business not just change your number. They were being too honest with us and sort of making us feel bad, but at the same time that is not for us to know. We are here as we were told to get the deal. Well in the end, it all worked out we walked out with brand new iPhone XRs. I did have to get a new number. I had a Kate Spade case and Drew had an Otterbox case.